Matt Lyles is a keynote speaker, author, brand and customer experience consultant, and host of the SIMPLE brand podcast. He’s the author of the upcoming book: SIMPLE brand (releasing 2024). Matt enjoyed a long career with FedEx leading their brand strategy and guiding the effort to redefine their customer experience. Today, he helps companies deliver experiences that create loyal customers and loyal employees—all through the power of simplicity.

As the world is evolving at a rapid pace customer expectations have never been higher, and customer loyalty has never been lower. For any brand to stand out, it has to differentiate on customer experience. And the best experience is a simple experience. We’ll discuss how brands can create loyal customers and loyal employees – all through the power of simplicity. And we’ll discuss Matt’s SIMPLE Playbook – the six behaviors any brand can use to create SIMPLE customer experiences.

Download the SIMPLE playbook here: https://mattlyles.com/simpleplaybook/

Learn more at www.mattlyles.com

LinkedIn: https://www.linkedin.com/in/mattlyles/

Instagram: https://www.instagram.com/mattlyles/

Twitter: https://twitter.com/MattLyles

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

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The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

Brian Robertson is the world’s foremost expert on Holacracy, a revolutionary framework for running self-managing organisations. After years as CEO of an award-winning software company, he co-founded HolacracyOne to share this innovative framework with other organisations ready to self-manage.

Brian wrote the book Holacracy: The New Management System for a Rapidly Changing World. Over 1000 companies use Holacracy today – in healthcare, insurance, banking, retail, technology, nonprofit and government sectors and in places as diverse as Dubai, Shanghai, Amsterdam, London, Berlin, New York, Bangalore, Las Vegas and rural Africa. He’s thrilled to see the method take root and grow with such force.

Get the book: http://holacracybook.com/

Learn more about Holacracy: https://www.holacracy.org/

Linkedin: https://www.linkedin.com/in/brian-robertson-517182/

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

Discover the investment opportunity: https://www.norhart.com/invest/

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

Jürgen Maus has worked for 25 years in the visualization company Barco. He worked as a developer, project lead, RD leader, scrum master, and Agile coach. His passion is to unleash the energy, motivation, and inspiration that every individual, team, and organization still has hidden under the surface. The power that can bring a company to its full potential.

Jürgen recently joined Adjugo, and he strongly believes in how they approach teams and organizations. A human way to grow people, realize their ambitions and create impactful results. He is eager to show, coach, and train people and let them feel the impact of this way of working.

In this podcast, Jürgen and Chris will explore the questions below, and Jürgen will talk about the power of dreams. Dreams can be an amazing motivator. It can give you the needed energy to run for miles, overcome all obstacles, to make a big impact…however, lots of people suffer to unleash that energy.

What is needed to use this in your daily work?
How can it be used to connect people?
What are the missing steps to make a difference?
And what are the pitfalls to look out for?

Learn more about the XP Days event: https://xpdaysbenelux.nl/

Website: https://www.adjugo.com/

LinkedIn: https://www.linkedin.com/in/j%C3%BCrgen-maus-218b2a9/

The below image was referred to at the end of the podcast, about the relationship between company vision and the ambitions of the individuals in the company:

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

Jef Cumps is the author of “Sociocracy 3.0 – The novel, the co-founder of iLean and a very experienced teacher and coach supporting all kinds of organisations in their transition towards more agility. He has worked  with many teams, managers and leaders to help facilitate (organisations) change, embrace self-organisation and effectively getting things done in a human way.

Jef’s area of expertise include leadership, organisational change, personal and team coaching. He loves ideas and mindsets such as Sociocracy 3.0. Agile, Integral theory, Holacracy, Teal, Non Violent communications, etc.

His strategy is to combine working above and below the waterline with leaders and organisations, and thus help clients to change both their culture and processes.

Read his book to learn both a real life story as practical tools around growing into self-management.

LinkedIn: https://www.linkedin.com/in/jefcumps/

Twitter: https://twitter.com/jcumps

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

Frank started his career at Philips Electronics directly after fulfilling his military service at age 20. Combined that with evening studies. He himself often proclaims not having large theoretical background has the advantage you suffer less from bias to tackle issues – later that was called “being able to think outside the box”.

He started in accounting, but quickly saw the opportunities of ICT, just starting up in the early days of his working life. Made the swift from accounting to IT when ERP became hot and happening.

Learned a lot from defining a global kernel for Philips – present in 40+ countries. After altogether 29 years of service at Philips, lastly as an architect for accounting, consolidation, fiscal and legal, he switched to the financial institute arena. First at DLL (Rabobank lease affiliate, as IT responsible for innovation) and later to ABNAMRO Lease as an enterprise architect.

The various roles forced him to think about how to remain consistent in management support (including reporting of course), as well as how to keep the flexibility to fulfil the spread of local (legal) requirements. And here is where the simplicity journey of Frank began – and he never left that path since. And if there are golden tips on how to achieve simplicity, these are Frank’s;

First, you can prepare by knowing very well what are the essential characteristics. In that sense, you really have to master the topic. Essential characteristics can be found “easily” because there is always a clear answer to the question: “which (management) decisions will be influenced if these characteristics are not (or no longer) available?”.

Second, once you have the list of essentials, make absolutely sure these are used / registered in the purest form. Pollution equals adding complexity. Nice to-haves are permitted as long as they don’t add complexity = don’t pollute the essentials.

With these simple rules, you make everyone’s life easy and simple. However, it takes effort to get to that point but if you can then you can achieve the simplicity nirvana!

Linkedin: https://www.linkedin.com/in/fpavanhooff/

You can also discover Frank’s son, Willem, on the podcast!  Discover it here: https://ebullient.com/podcast/willemvanhooff/

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

Anil Nashier is a Digital Transformation leader and CIO with almost 25 years of global experience in Senior Leadership/Executive roles spanning Europe, APAC, US & India. Anil has proven credentials in enabling new business models & transforming customer experience via setup of a data-driven digital enterprise. His expertise also includes optimising operating costs through outsourcing and implementing intelligent automation.

He is highly experienced in setting up and managing strategic, operational and financial performance of group-wide technology function for global businesses. An Electronics Engineer and an MBA with dual specialisation in IT and International Business. He also possesses an executive certification in Advance Corporate Finance from the London Business School. Message: He fundamentally believes that technology function must be called as business technology, not information technology. Technology is there for business and businesses are becoming more and more technology.

The core of modern Business Technology function must be to help businesses act as a data-driven digital enterprise. Don’t underestimate the power of “Success creates Success”. Once your snowball starts rolling it can soon become unstoppable (either way!!) In simple words make sure that “RUN” Part of your organisation is on “Auto Pilot” and your “business as usual” is to continue investing in creating differentiating capabilities towards your customers CTA: Businesses with “if it ain’t broke, don’t fix it” mentality could force them out of business in no time. Understanding and dealing with step change compared with continuous improvement is a critical element of any organisation’s journey towards being a true digital enterprise. Don’t wait otherwise it is too late!!

Linkedin: https://www.linkedin.com/in/anilnashier/

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.

Linkedin: https://www.linkedin.com/in/simplychrisparker/

The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit.  Get it below for free!

Ebullient Business Designers need the information you provide to inform you about products and services to help you succeed.  You may unsubscribe at any time.  Please review our Privacy Policy for more information.