hans van dam
ceo conversation design institute
20 january 2021
Hans shares his vision on the rapidly accelerating conversational AI industry and how the Conversational Design Institute helps businesses create value. He provides some solid advice on how you can start with your first chatbot in a way which will contribute to your customers journey. We dive into the emerging awareness of people about the need for security, privacy and trust in the AI assistant space.
Hans van Dam is co-founder and Dean of the Conversation Design Institute, world’s leading training and certification institute for conversation designers. The Conversation Design Institute works with brands like Walmart, JP Morgan, Google, ABN AMRO, and many others, to make their AI Assistants more human-centric, helpful, and natural. Hans van Dam lectures at multiple universities (VU, University of Nijmegen, Goldsmiths), and speaks often at conferences around the world.
Conversation Design Institute teaches a human-centric workflow that has proven itself to organizations around the world. We work closely with tech partners, agencies, and other key players in the industry. With this support, the Conversation Design Institute is well on its way to becoming the number one platform in conversation design.
Learn more on the Conversation Design Institute youtube page: https://www.youtube.com/channel/UClFvvX_n1uUJcQhiYRcEirg
The open source conversational AI platform: https://rasa.com/
Learn more about the Open Voice Network: https://openvoicenetwork.org/
This episode is part of the Open Voice Network series.
The Open Voice Network is a neutral, non-profit industry association dedicated to the development of the standards and ethical use guidelines that will make voice worthy of user trust. It operates as a directed fund of The Linux Foundation, and is independently funded and governed.
The conversations on The Business Simplicity Podcast are inspired by the Simple Business Design framework, which is described in detail in the Simplicity Toolkit. Get it below for free!