customer service expert – united states
release date: 9 august 2020
Adam Toporek is an internationally-recognized customer experience expert, keynote speaker, and customer service trainer who helps organizations transform their relationships with their customers through better strategy, training, and communication. A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line.
Adam is the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, the co-host of the Crack the Customer Code podcast, and and the creator of multiple virtual training courses on customer service and experience. Adam is regularly ranked as a top customer experience thought leader and has been cited in Entrepreneur, Forbes, and over 200 other media.
The conversations on The Business Simplicity Podcast are inspired by the Simplicity Scan, which is described in detail in the Simplicity Toolkit. Get it below for free!
Sign up for the ebullient.com newsletter to hear about new tips, tools and resources to help you succeed!